Knowledgebase - Servers Grid

Updating Nameservers for Your Domain To point your domain to ServersGrid, update your domain’s nameservers to: - ns1.serversgrid.com -...

How to Install WordPress Using Softaculous To install WordPress via Softaculous in cPanel: 1. Log in to cPanel at...

How to Submit a Support Ticket Need help? Submit a support ticket easily: 1. Log in at https://my.serversgrid.com/ 2. Click on...

How to View and Pay Invoices 1. Log in to your client area at https://my.serversgrid.com/ 2. Click on “Billing” > “My...

Resetting Your Client Area Password 1. Visit https://my.serversgrid.com/ 2. Click “Login” then “Forgot Password?” 3. Enter your email...

How to Create and Manage Email Accounts 1. Log in to cPanel at https://host.serversgrid.com:2083/ 2. Click “Email Accounts” under the...

Understanding Domain Propagation When you update DNS or nameservers, it can take 24–48 hours for changes to reflect globally....

How to Use Webmail You can access email from anywhere via Webmail: 1. Go to https://host.serversgrid.com:2083/ and...

How to Enable Two-Factor Authentication 1. Log in to your client area at https://my.serversgrid.com/ 2. Go to “Hello, [Your Name]” >...

What Happens When You Miss a Payment If your invoice is overdue: - Services may be suspended after 3 days. - Termination may occur...

Installing an SSL Certificate via cPanel To install an SSL certificate: 1. Log in to cPanel at https://host.serversgrid.com:2083/ 2. Go to...

How to Cancel a Product or Service To request cancellation: 1. Log in at https://my.serversgrid.com/ 2. Go to “Services” > “My...

Setting Up Email on Mobile Devices Use the following settings for iPhone or Android: **Incoming (IMAP/POP):** - Server:...